ForMy Network

Your Local Hosting, and IT Consultant

Telephony / VOIP

[vc_row][vc_column width=”1/2″][vc_column_text]TechStar LLC has been an active member of the Voice Over IP (VOIP) community for several years. We offer support for several open-source platforms to make your phones do more than ever before possible. Our goal with every new VOIP roll-out is to save you money while providing more features. One of our favourite success stories is of saving a client over $40,000 from a traditional phone-system quote. Once you’re on a VanceCoffman provided VOIP server, remote administration is achievable for the best possible uptime. Call or email to tell us about your office set-up so we can find the best solution for you!

[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_images_carousel images=”158,156″ img_size=”medium” onclick=”link_no” autoplay=”yes” hide_pagination_control=”yes” hide_prev_next_buttons=”yes” wrap=”yes”][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Partial Feature list:
CallerID – Use the landline lookups or do a name lookup against your company phonebooks, etc.
Unlimited local extensions and incoming lines- limited only by the bandwith at your location.
Remote extensions- Have a home office too? Call your employees for free. Touring europe? Take a wireless handset with you and communicate for free whenever you have wifi.
Voicemail- You can have separate voicemails for local extensions, and voicemail directly to email if you’re on the go.
Interactive Voice Recordings- Route a call into an IVR to free up your office manager for other tasks!
Time Conditions- Set your office hours and holidays so customers know when you’re away!
Call forwarding, call transfer, and conference calling
“Follow me” features- ring your home and cell phone if no one answers at the office.
Conference lines- setup lines for your remote employees or customers to conference in. Saves thousands of dollars per year vs. the traditional approach.
Call recording- Record your important calls to scour them for important content
Call Reporting- Unlimited call reporting; information on who calls when, how long your calls last (great for billing!) and percentages of answered calls, etc.
CallerID Blacklisting- Get rid of those pesky solicitors!
Integration with analog lines- Voice over internet is great and provides the best possible call quality. If you’re nervous about your internet connection, it is VERY CHEAP to integrate with your traditional local carriers.
Unlimited Voicemail Boxes
Cell Phone Integration
Extra Features ……………
Integrated/Overhead Paging (PA System)
Remote Phones
Advanced User Interface (including Find me/Follow Me, Unified Messaging, Call recordings, Voicemail .wav).
Extension Groups
Auto Provisioning
Extension Range Flexibility
Caller ID Customization
DID Direct Inward Dialing
Find Me/Follow Me
Time of Day Routing
Extension Call Recording
On the Fly Recording
Call Return
Voicemail Callback
Voicemail to Email
SMS Voicemail notification
Voicemail Web Access
Voicemail Bypass
Intuitive VoIP Ready
Voicemail Blast Groups
VoIP Ready
Inbound Call Description
VoIP Compression
Outlook Integration
Announcement Interface
Call Pickup
System Diagnositcs
Multivendor Phone Options
Analog Phone Support
BYO Phones
Call Parking
Call Barge
Dial by Name Directory
Powerful Reporting
CRM Integration
Remote Linked Servers
Operator Console
Custom Routing Rules
Conference Rooms
Outbound Dial Map
Speed Dial Numbers
Channel Bank Support
Multiple Music on Hold
Analog and Digital T1 Ready
PSTN or Digital Failover
NIS Routing
Advanced Routing (IVR)
Fast Pass
Caller Position Notification
Call Whisper
Auto call forwarding
Unified Messaging
Call Screening
ANI Routing
DNIS Routing
Enhanced Mobility
Custom VoIP Provider
Professional Development
Fax Support
Fax to Email
Fax PDF Support
ACD Features
Click to Dial
Call Transfer
Call Conference
Live Monitoring[/vc_column_text][/vc_column][/vc_row]
TechStar LLC © 2014